Privacy

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Privacy Statement

At The Lottery Corporation, we are committed to privacy, transparency and information security. We know that your privacy is important to you, and we value, trust and respect your personal information.

We collect your information when you interact with one of our brands, The Lott and Keno. For example, when you use our brand websites or Apps, over the phone, at our product terminals or in person. We store and use the personal information we have about you to provide you with our products and services and to manage our business. If you are a customer of one of our brands and would like to understand more about how we collect, use and disclose your personal information in connection with the services we offer, you should visit the privacy pages at The Lott and Keno.

We also collect your personal information if you interact with us about prospective employment, franchisee opportunities, as a shareholder or when you visit one of our offices. We store and use this information to better understand you and determine whether there are opportunities for you with The Lottery Corporation, or to manage an ongoing relationship with you.

When we collect your personal information for these purposes, we may disclose it among The Lottery Corporation group of companies or to our third party service providers that we engage directly to help us run our business. This may include third parties that provide identification verification services, government agencies that undertake background checks or share registry providers. Before we share your information, we ensure we have arrangements in place with those receiving your personal information – requiring them to keep it secure and confidential.

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it to a third party that is located overseas – including the countries in which these parties are located.

We encourage you to take the time to read our full Privacy Policy.

If you wish to contact us about our personal information handling practices, or you would like to access or seek correction of your personal information you can do so by:

Cookies Policy

The Lottery Corporation uses cookies on our websites and mobile applications. We have a Cookies Policy that sets out exactly what cookies we use and how you can disable or delete them. You can access it here

Collection Notices

For more specific information about the types of information we collect and the reasons we do this, please read the appropriate collection notice below. 

We collect your personal information when you apply for a position at The Lottery Corporation.

We store and use the personal information you provide to us to assess your suitability for a position at The Lottery Corporation. This may include your contact information, your application and CV information and information about your right to work in Australia. We may also collect personal information about you from referees where you have provided those details to us. If you do not provide us with your personal information, we will not be able to accept your application for a position at The Lottery Corporation.

We may disclose your personal information among The Lottery Corporation group of companies and to our third-party service providers or government agencies who assist us with identity verification, background checks and other recruitment services.

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it overseas – including the countries in which these parties are located.

If you wish to contact us about our personal information handling practices, you can do so by emailing privacy@thelotterycorporation.com

We collect your personal information when you apply to become a franchisee in our lotteries retail network.

We store and use the personal information you provide to us to assess your suitability as a franchisee and to manage any ongoing franchise arrangement with you. This may include your contact information, your business records including bankruptcy checks, criminal history checks, credit checks, banking and other financial information. This may also include information about civil proceedings or litigation that you are or have been a party to. If you do not provide us with your personal information, you will not be able to apply to become a franchisee.  

We may disclose your personal information among The Lottery Corporation group of companies, to our industry regulators or to our third-party service providers that we engage directly to help us manage our business. This could include third parties who provide identification verification services, background checks or financial institutions who help us process payments to you.

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it overseas – including the countries in which these parties are located.

If you wish to contact us about our personal information handling practices you can do so by emailing privacy@thelotterycorporation.com.

We collect your personal information when you apply to become the operator of a keno outlet.

We store and use the personal information you provide to us to assess your suitability as agent and to manage any ongoing agency agreement with you. This may include your contact information, your business records including bankruptcy checks, criminal history checks, credit checks, banking and other financial information. If you do not provide us with your personal information, you will not be able to apply to operate a keno outlet. 

We may disclose your personal information among The Lottery Corporation group of companies, to our industry regulators or to our third-party service providers that we engage directly to help us manage our business. This could include third parties who provide identification verification services, background checks or financial institutions who help us process payments to you.

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it overseas – including the countries in which these parties are located.

If you wish to contact us about our personal information handling practices you can do so by emailing privacy@thelotterycorporation.com.

We collect your personal information when you apply for securities in The Lottery Corporation Limited (ASX: TLC).

We store and use the information you provide to assess and process your application, to issue securities to you, to provide you with shareholder facilities and to meet your needs as a shareholder. If you do not provide us with your personal information, we may not be able to process your application or issue you with securities.

We may disclose your personal information among The Lottery Corporation group of companies, to our share registry provider, our third party service providers including our mailing providers and regulatory bodies or government agencies.

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it overseas – including the countries in which these parties are located.

If you wish to contact us about our personal information handling practices, you can do so by emailing privacy@thelotterycorporation.com.

We collect your personal information when you visit one of our corporate offices, or one of the retail outlets that is operated by The Lottery Corporation.

The personal information collected at these locations includes images captured by our CCTV cameras, and in some cases, your contact information in our visitor logs. We store and use this information to monitor access to our workplaces, to identify and respond to security threats and respond to other health and safety incidents. In some cases, our use of CCTV cameras at our workplaces is a regulatory requirement.

We may disclose your personal information among The Lottery Corporation group of companies, to our industry regulators, insurers in the case of a health and safety incident or to our third-party service providers that we engage directly to help us manage our business (for example, cloud storage providers).

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it overseas – including the countries in which these parties are located.

If you wish to contact us about our personal information handling practices, you can do so by emailing privacy@thelotterycorporation.com.

We collect your personal information when you make a general enquiry to our Head Office through our website. 

The personal information we collect will depend on the nature of your general enquiry, but may include your email address, your name and phone number. We store and use this information to assist you with your enquiry.

We may disclose your personal information among The Lottery Corporation group of companies including to other team members that may be able to assist you, to our industry regulators, insurers in the case of a health and safety incident or to our third-party service providers that we engage directly to help us manage our business (for example, cloud storage providers).

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it overseas – including the countries in which these parties are located.

If you wish to contact us about our personal information handling practices, you can do so by emailing privacy@thelotterycorporation.com.

We collect your personal information when you, or the company you work for, provide The Lottery Corporation with goods and services.

The personal information we collect includes your name, email address and other contact information. It may also include bank account information so that we can process payments to you.

We may disclose your personal information among The Lottery Corporation group of companies, to our industry regulators, to the Australian Tax Office or to our third-party service providers that we engage directly to help us manage our business (for example, cloud storage providers).

Our Privacy Policy further details how we use and disclose your personal information and the circumstances in which we may disclose it overseas – including the countries in which these parties are located.

If you wish to contact us about our personal information handling practices, you can do so by emailing privacy@thelotterycorporation.com.

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