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We collect your personal information when you email us. Please read our full Collection Notice and Privacy Policy https://www.thelotterycorporation.com/privacy.

If you need to get in touch, here's where to find us.

Customer Enquiries 

Our customer support teams are available Monday to Sunday from 8:00am to 8:00pm AEST.

For retail Keno customer enquiries in South Australia, please call 131 868.

Our Offices

Brisbane Office
The Lottery Corporation Limited
  • Level 8, 180 Ann Street
    Brisbane QLD 4000

    Turrbal Country


 

Melbourne Office
  • Level 21, Tower 2
    727 Collins Street
    Melbourne VIC 3008

    Kulin Nation

Sydney Office

Share Registry

General Enquiries

For Shareholders

General Manager Company Secretariat

Daniel Csillag  

For Media

General Manager Corporate Affairs

Nicholas Tzaferis

Senior Manager Corporate Affairs

Rick Wallace

For Careers

The Talent Acquisition Team

For Regulator Queries

Requests for Information

The Lottery Corporation takes its obligations under the Privacy Act, and its commitment to its customers under our Privacy Policy, very seriously.

As a result, The Lottery Corporation cannot release customer information unless a customer consents to the release or it is legally compelled to do so.

From time to time The Lottery Corporation receives subpoenas from law firms, or members of the public and other interested parties.

In order for The Lottery Corporation to respond to the subpoena, the entity which is the subject of the subpoena must be correct. If the person of interest holds an account with an entity within The Lottery Corporation group it will be with one (or more) of:

Lotteries

  • Golden Casket Lottery Corporation Limited (QLD, TAS* and NT*)
  • New South Wales Lotteries Corporation Pty Ltd (NSW and ACT)
  • Tattersall's Sweeps Pty Ltd (VIC and TAS)
  • Tatts Lotteries SA Pty Ltd (SA)
  • Tatts NT Lotteries Pty Ltd (NT)
  • Tatts Online Pty Ltd

* Instant Scratch-Its only

Keno

  • Keno (ACT) Pty Ltd
  • Keno (Qld) Pty Ltd
  • Keno (NSW)
  • Keno (Vic) Pty Ltd
  • Keno Online Pty Ltd

Due to privacy reasons, we are unable to disclose whether the person of interest holds an account with one or more of these entities.

Subpoenas should therefore be served on the appropriate company or, if the appropriate company is not known, all such entities. In the latter case, there is no need for separate subpoenas for each entity.

While correspondence regarding subpoenas should be sent to the following address, the subpoena itself should be served on each of the above entities.

 

The Proper Officer
The Lottery Corporation Limited

c/o Legal Operations & Regulatory
Level 8, 180 Ann Street
Brisbane QLD 4000 2000

Alternatively, please email any correspondence to requestforinformation@thelotterycorporation.com

Last Updated: 1 June 2022

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