We collect your personal information when you email us. Please read our full Collection Notice and Privacy Policy https://www.thelotterycorporation.com/privacy.
Our customer support teams are available Monday to Sunday from 8:00am to 8:00pm AEST.
131 868 The Lott
1800 056 066 Keno
For retail Keno customer enquiries in South Australia, please call 131 868.
Level 8, 180 Ann Street
Brisbane QLD 4000
Turrbal Country
Level 21, Tower 2
727 Collins Street
Melbourne VIC 3008
Kulin Nation
Level 29, 680 George Street
Sydney NSW 2000
Eora Nation
MUFG Corporate Markets (formerly Link Market Services)
Level 12
680 George Street
Sydney NSW 2000
Australia
1800 550 560 (Australia only)
+61 1800 550 560 (outside Australia)
Daniel Csillag
Nicholas Tzaferis
Rick Wallace
The Lottery Corporation takes its obligations under the Privacy Act, and its commitment to its customers under our Privacy Policy, very seriously.
As a result, The Lottery Corporation cannot release customer information unless a customer consents to the release or it is legally compelled to do so.
From time to time The Lottery Corporation receives subpoenas from law firms, or members of the public and other interested parties.
In order for The Lottery Corporation to respond to the subpoena, the entity which is the subject of the subpoena must be correct. If the person of interest holds an account with an entity within The Lottery Corporation group it will be with one (or more) of:
* Instant Scratch-Its only
Due to privacy reasons, we are unable to disclose whether the person of interest holds an account with one or more of these entities.
Subpoenas should therefore be served on the appropriate company or, if the appropriate company is not known, all such entities. In the latter case, there is no need for separate subpoenas for each entity.
While correspondence regarding subpoenas should be sent to the following address, the subpoena itself should be served on each of the above entities.
The Proper Officer
The Lottery Corporation Limited
c/o Legal Operations & Regulatory
Level 8, 180 Ann Street
Brisbane QLD 4000 2000
Alternatively, please email any correspondence to requestforinformation@thelotterycorporation.com
Last Updated: 1 June 2022
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